FOLO-UP Product Safety Report: 2405-0107 Joule Hot Water Systems ModulAir Heat Pump
The product is a domestic ModulAir heat pump system, installed in domestic settings.
Why this product was flagged
Recorded hazard
The product has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown. Despite the presence of a Residual Current Breaker with Over-Current (RCBO), it is possible that the electrical connectors may continue to overheat, resulting in the generation of smoke and fumes. It may present a risk of burns or fire if contact is made with flammable materials inside or close to the unit.
What the notice records
Corrective action
Joule Hot Water Systems UK Ltd have contacted owners to arrange an upgrade to the ModulAir All E Heat Pump.
Identify the product
Product details
- Product
- Joule Hot Water Systems ModulAir Heat Pump
- Brand
- Joule
- Models
- Not provided
- Product type
- Electrical appliances and equipment – Domestic heating heat pump system
- Seller or shop
- Unknown
- Country of origin
- Netherlands
- Measure
- Modification programme
- Notified by
- Local Authority Trading Standards
Found this product online?
Flag the listing while the evidence is visible.
A Whistle report is a listing signal submitted for evidence capture and controlled human review. It is not treated as a confirmed listing match until checked.