Unsafe product reporting

Tell us what you found online

Start with what you know. FOLO-UP connects the product, seller, marketplace listing and suspected hazard before controlled human review.

1 Identify the product area

What are you reporting?

2 Check what you have

Useful information

Product name, brand, model or batch code Marketplace, seller name and listing address A clear description of the suspected hazard or failure Screenshots, labels, order details or photographs saved safely

3 Continue securely

Submission remains on the established FOLO-UP service during v3 development.

No personal information is collected on this staging page. Continue to the existing secure form to create a trackable report.

A report is a listing signal for evidence capture and controlled human review. It is not confirmation that a product is unsafe.

Before you report

Use the right route for immediate harm

FOLO-UP is not an emergency service and does not replace Citizens Advice, Trading Standards or OPSS. If there is an immediate danger to life or an active fire, leave the area, call 999 and follow the emergency services’ instructions.

What happens after submission

The established form creates a FOLO-UP reference. If more information is needed, a secure follow-up may request photographs, labels, order evidence, marketplace screenshots or other relevant material.