Product Safety Report Reference 2212-0176

FOLO-UP Product Safety Report: 2212-0176 Portable Fan Heater sold via OnBuy

Fan heater with direct plug-in to electrical socket, small remote control and instructions manual.

Recorded risk Serious Source updated 30 April 2025

Why this product was flagged

Recorded hazard

The product presents a serious risk of electric shock as the plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together and would not fit into the plug gauge. The earth pin was sleeved, which is not permitted. The edge of the live and neutral pins were also less than the required 9.5mm from the edge of the plug place, which could allow the user to touch the live pins when removing or inserting the plug face into a socket. The product also drew a greater level of power than the stated 500W and required improvements to markings, labelling and documentation.

What the notice records

Corrective action

We recommend owners to stop using the product immediately. Contact the distributor you purchased from to request redress.

Identify the product

Product details

Product
Portable Fan Heater sold via OnBuy
Brand
Not provided
Models
Not provided
Product type
Electrical appliances and equipment – Fan heater
Seller or shop
Unknown
Country of origin
China
Measure
Removal of the listing by the online marketplace
Notified by
Local Authority Trading Standards

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