FOLO-UP Product Recall: 2401-0138 Ideal Heating Logic 2 Combi & System Boiler Range
White domestic combi boiler.
Why this product was flagged
Recorded hazard
The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated does not cool it. There have been three incidents of boilers that have been able to continue to operate when the boiler heat exchanger has been full of air at a low pressure. This has allowed the heat exchanger and associated plastic components to be subject to significant heat allowing the plastic to flash to flame and result in fire outside of the appliance. There has also been a report of a customer having to extinguish flames.
What the notice records
Corrective action
Ideal has launched a modification programme to address the safety risk and has advised that customers can continue to use their boiler which should be repressurised to 1.5 bar. Instructions on how to do this can be found on the Ideal safety notice at the following link:https://idealheating.com/blog/important-customer-safety-notice.
Identify the product
Product details
- Product
- Ideal Heating Logic 2 Combi & System Boiler Range
- Brand
- Not provided
- Models
- Not provided
- Product type
- Gas appliances and components – Domestic Gas Boiler
- Seller or shop
- Unknown
- Country of origin
- United Kingdom
- Measure
- Recall of the product from end users
- Notified by
- Local Authority Trading Standards
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