Product Safety Report
Reference 2604-0087
FOLO-UP Product Safety Report: 2604-0087 Towel Warmer RTD23A
Towel warmer with RTD-23A on the front panel.
Recorded risk
High
Source updated 19 May 2026
Why this product was flagged
Recorded hazard
The product presents a high risk of electric shock as it has poor-quality internal soldering, including wires soldered directly to the PCB. The top plate of the product is also insufficiently earthed. This means that if a wire becomes dislodged, the entire product may become live and shock the user. Improvements are also required to product labelling and marking.
What the notice records
Corrective action
The import has been rejected at the border.
Identify the product
Product details
- Product
- Towel Warmer RTD23A
- Brand
- Not provided
- Models
- Not provided
- Product type
- Electrical appliances and equipment - Warming Appliances Replacement Parts/Accessories
- Seller or shop
- Unknown
- Country of origin
- China
- Measure
- Import rejected at border
- Notified by
- Local Authority Trading Standards
Found this product online?
Flag the listing while the evidence is visible.
A Whistle report is a listing signal submitted for evidence capture and controlled human review. It is not treated as a confirmed listing match until checked.