Product Safety Report Reference 2601-0318

FOLO-UP Product Safety Report: 2601-0318 Shoulder and Neck Massager, JBY820

Electric shoulder and neck massaging tool with attached wall plug.

Recorded risk High Source updated 30 January 2026

Why this product was flagged

Recorded hazard

The product presents a high risk of fire because the plug pins do not meet the dimensional requirements of BS 1363. As a result, the plug may not fit securely into a socket, leading to overheating and fire.

What the notice records

Corrective action

The import has been rejected at the border.

Identify the product

Product details

Product
Shoulder and Neck Massager, JBY820
Brand
Not provided
Models
Not provided
Product type
Electrical appliances and equipment - Body Massage/Toning - Replacement Parts
Seller or shop
Unknown
Country of origin
China
Measure
Import rejected at border
Notified by
Local Authority Trading Standards

Found this product online?

Flag the listing while the evidence is visible.

A Whistle report is a listing signal submitted for evidence capture and controlled human review. It is not treated as a confirmed listing match until checked.

Get FOLO-UP Whistle