Product Safety Report Reference 2506-0011

FOLO-UP Product Safety Report: 2506-0011 Ridstar EBikes and Chargers

A lithium-ion battery-powered bike with wall plug charger.

Recorded risk Not provided Source updated 20 June 2025

Why this product was flagged

Recorded hazard

The product presents a serious risk of fire as the charger has poor quality soldering, and the transformer does not meet the minimum requirements for creepage and clearance distances. The plug also does not meet the dimensional requirements of BS 1363 because the distance from the live pin to the outside edge is too small. If the product was left plugged in overnight, the charger and plug could overheat, causing a fire.

What the notice records

Corrective action

The import has been rejected at the border.

Identify the product

Product details

Product
Ridstar EBikes and Chargers
Brand
Ridstar
Models
Q20-Plus, Q20-Mini, E26 Pro
Product type
Hobby/sports equipment – Cycles (Powered)
Seller or shop
Unknown
Country of origin
China
Measure
Not provided
Notified by
Local Authority Trading Standards

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