Product Safety Report Reference 2208-0389

FOLO-UP Product Safety Report: 2208-0389 FX Factory Universal USB Mains Charger for All Devices sold via Fruugo

A black replacement USB mains charger with 3-pin plug.

Recorded risk Serious Source updated 30 April 2025

Why this product was flagged

Recorded hazard

The product presents a serious risk of electric shock as it has poor mechanical strength and unsatisfactory creepage and clearance distances. When the drop and impact tests were performed, the casing broke open giving users access to live parts. If a user were to touch one of the live parts, they could receive an electric shock. The product also did not feature the minimum creepage and clearance distances required. The instructions provided did not include sufficient information to ensure the correct and safe installation of the device and some of the required documentation and markings were missing.

What the notice records

Corrective action

Removal of the listing by the online marketplace (Fruugo). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.

Identify the product

Product details

Product
FX Factory Universal USB Mains Charger for All Devices sold via Fruugo
Brand
The FX Factory
Models
Not provided
Product type
Electrical appliances and equipment – Charger
Seller or shop
Unknown
Country of origin
Unknown
Measure
Removal of the listing by the online marketplace
Notified by
Office for Product Safety and Standards

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