Product Recall Reference 2504-0289

FOLO-UP Product Recall: 2504-0289 Landis + Gyr B2 and B3 Smart Meter Bridge

A grey rectangular plug-through device used to connect the consumer’s smart meter with other devices in the smart metering system. Affected products were installed between January 2023 and February 2024.

Recorded risk Medium Source updated 30 May 2025

Why this product was flagged

Recorded hazard

The product presents a risk of electric shock as some units are missing earth continuities. This could lead to the user receiving an electric shock during normal use of the product.

What the notice records

Corrective action

Recall of the product from end users. Energy suppliers have contacted their end consumers with information on addressing the safety risk.

Identify the product

Product details

Product
Landis + Gyr B2 and B3 Smart Meter Bridge
Brand
Landis+Gyr
Models
Not provided
Product type
Electrical appliances and equipment – Smart meter bridge with 13-amp plug
Seller or shop
Unknown
Country of origin
Vietnam
Measure
Recall of the product from end users
Notified by
Local Authority Trading Standards

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