Product Recall Reference 2211-0009

FOLO-UP Product Recall: 2211-0009 Black, Red and Grey Electric Scooter with Charger

A black e scooter with grey hand grips and red brake cable. Packaged in a brown cardboard box.

Recorded risk High Source updated 30 April 2025

Why this product was flagged

Recorded hazard

The product has been recalled as it presents a risks of electric shock, fire, explosion and injuries due to the poor quality charger and poor external build quality on the scooter. The external build quality requires improvement as a cable coming from the handlebar is not “tucked away” and could pose a loss of control hazard as the brake and control cables stick out from the handlebars. If the user were to lose control of the scooter due to this, it could result in injuries. Furthermore, the transformer used in the charger was of a poor build quality because the separation between the primary and secondary windings did not meet the minimum requirements of the standard, which could result in fire/explosion/electric shock whilst charging a battery under fault conditions. The plug, fuse, and cable used on the charger were all considered to be counterfeit. When tested, the plug face was found to fit a BS 1363 plug gauge however, the distance from the edge of the live and neutral pins to the edge of the plug was under the required 9.5mm, posing a potential electric shock hazard when the user inserts or removes the plug from the socket. There was no ballast present in the fuse as required by the standard and the cable is not considered to be approved as no licence number could be located on the database. The product was also missing some of the required documentation, markings and safety warnings.

What the notice records

Corrective action

The product has been recalled from end users and withdrawn from the market.

Identify the product

Product details

Product
Black, Red and Grey Electric Scooter with Charger
Brand
Guangdong, China
Models
Not provided
Product type
Machinery – E Scooter with charger
Seller or shop
Unknown
Country of origin
China
Measure
Recall of the product from end users
Notified by
Local Authority Trading Standards

Found this product online?

Flag the listing while the evidence is visible.

A Whistle report is a listing signal submitted for evidence capture and controlled human review. It is not treated as a confirmed listing match until checked.

Get FOLO-UP Whistle