Marketplace safety, rebuilt

Report unsafe products online and track the outcome.

FOLO-UP helps consumers, enforcement teams, and responsible businesses report unsafe products online, connect those reports to public safety intelligence, and track the case from submission to action.

ORB member logo Member of ORB Organisation for Responsible Business

Who FOLO-UP is for

Consumers

Report unsafe products, download forms, and get practical safety guidance before and after purchase.

Use the reporting and checking routes below.

Industry

Access compliance guidance and emerging tools for platforms, importers, distributors, and sellers.

Regulators

Read reporting on what FOLO-UP is finding on online marketplaces.

Three clear ways to use FOLO-UP

Report unsafe products

Send a structured report about a suspected unsafe marketplace listing, including the product name, URL, and hazard details.

Check an existing case

Use your FOLO-UP reference to see the current status of a report and follow the next step in the workflow.

Check before you buy

Use the gift-safety checker and category pages to spot warning signs before a risky product reaches your home.

Project Team

FOLO-UP's co-founders lead delivery, technical direction, partnerships, research, and specialist support.

Joffrey Bogemans Founder and developer

Joffrey Bogemans

Product lead and founder, focused on building FOLO-UP around real-world unsafe marketplace reporting and consumer protection.

Alan Duval Business development and partnerships lead

Alan Duval

Leads partnership and growth work, with a background in customer service, technical support, and major-client project delivery.

OPSS campaign image: shopping online and product recalls.
OPSS campaign

My safety: online shopping

FOLO-UP complements the OPSS campaign by helping people make fast checks before they buy, report unsafe products they have already bought, and connect those reports to a structured follow-up journey.

  • Read official OPSS guidance for safer marketplace shopping
  • Use FOLO-UP to check a product before purchase
  • Report unsafe listings that are already on sale