Check product safety before buying online

Send us the product listing before you buy. We can look for known recalls, official safety alerts, and warning signs that may help you make a more informed choice.

We will look up official recall information and safety guidance where possible. We cannot guarantee whether any individual product is safe, and we cannot approve or certify products. Our reply is based on information available at the time, including official recalls and safety alerts.

If you have already bought a product and believe it is unsafe, please use our unsafe product reporting form instead.

What to check before buying a product online

  • Search for a matching product recall or safety alert.
  • Check whether the seller, brand, model, and responsible business are clearly identified.
  • Look for age restrictions, warnings, instructions, and appropriate conformity information.
  • Be cautious about unusually low prices, inconsistent photos, or missing specifications.

You can check if the product has been recalled in the UK or browse consumer product safety alerts online before sending a check request. Search using the exact brand, model number, barcode, batch, or official reference where possible.

About you

About the gift

Paste the full web address (URL) of the product you want to buy.
Who is the gift for? This helps us understand the level of risk. For example, small parts and magnets are more dangerous for babies and young children.

Why are you concerned about this product?

Select all that apply
For example, where you found out about this product, or any particular risks you are worried about.

Stay in touch (optional)

How we use your information

We will use the information you send to look up known recalls and safety alerts and to give you general safety guidance about this product. We cannot guarantee whether any individual product is safe, and we cannot approve or certify products.

Your personal data will be handled by FOLO-UP / Irelco Ltd in line with our Privacy Policy. You can ask us to delete your data or withdraw newsletter consent at any time.

Product safety check questions

How can I check product safety before buying online?

Send FOLO-UP the product listing and details about the seller and your concerns. We can review known recalls, official safety alerts, and visible warning signs using the information available at the time.

Can FOLO-UP guarantee that a product is safe?

No. FOLO-UP cannot test, approve, or certify an individual product. The check provides general guidance based on the listing, known recalls, official alerts, and other information available at the time.

What if I have already bought the product?

Use our unsafe-product reporting form. Keep the listing URL, order details, packaging, labels, and photographs where available.